Frequently Asked Questions / Answers
We are here to answer all your questions!
Frequently asked questions about payment methods
Prices / Payment Methods
You can view all training program prices on our eshop.
No, the offers on the USA site are only for American or Canadian citizens.
Yes, if you see an offer that interests you, call us or email us and we will send a special request to USA as NASM determines the program discounts and offers available online.
Yes, if you have a credit card you can pay up to 12 interest-free installments (This is only for Greek Customers)
If you do not have a credit card then you can pay up to 3 interest-free installments using KLARNA service and any debit card.
If you have an account with Piraeus Bank (Greek customers) and you have access to the internet banking of your account, you can pay the entire amount directly by transfer to our respective account and set your internet banking to pay the amount in up to 12 interest-bearing installments. The interest for each installment is set by Piraeus Bank. Please consult Piraeus Bank for more information.
You can pay in cash up to 400 euros as stipulated by law, if the amount is greater you will have to transfer the money through a bank or using a POS.
No, we do not accept this kind of repayment.
No, we do not accept Crypto.
No, we do not accept these payment methods.
Yes you can, please refer to this option upon check-out.
Frequently asked questions about returns
Return Policy
Once you have accessed the online platform, the service you have purchased has been delivered to you in full, so no monetary or other refund can be made.
Once you have accessed the online platform, the service you have purchased has been delivered to you in full, so no change can be made with another plan.
If you inform us in time and we have not proceeded with the activation of your account and credit of the training program, we can refund your money in full.
We give you the opportunity to enter within one year without charge the next corresponding program, in person or live streaming.
All our programs are well structured, scientifically documented and of high level, in order to give something extra to the professional who wants to deal with exercise and health. In the event of a change of interest by the student, HNFC cannot refund a service offered and already provided to the student.
All programs have limited seats, in case you have booked a place and inform us up to 1 week before the scheduled training we can refund you the full amount. If you do not notify us and simply do not show up, unfortunately no refund can be made, but we can put you free of charge in the next available seminar of the same or higher value (with the corresponding fee).
No, once you have been given access to the online platform, no refund can be made, as the service you paid for has already been delivered to you.
Frequently asked questions about online training
Online Training
It is the training that takes place through the sophisticated digital platforms of the organizations represented by HNFC.
Once you choose the certification you are interested in, you can head to our online store and complete your purchase from there. Upon completion of the purchase and within 24 – 48 hours you will receive an email with information about the program you have chosen, access to it, exams, etc.
If you start with online training but eventually find that this way does not suit you, then you will be able within one year from the moment you started the program to upgrade to Live streaming or face-to-face training, paying the difference in price. This way you don’t lose your money and you can start directly with online training to see if it’s something that suits you.
No, online training is only in English with American instructors.
No, the exams are in English. Only those who attend the program in Greek are entitled to take exams in Greek.
Frequently asked questions about in person education
Ιn-person training?
It is training that takes place live with Greek or foreign instructors and contains theory and practice.
Almost every week there are classes held in person in Athens, Thessaloniki or Cyprus. Consult the program to see the next scheduled training seminars.
Almost all face-to-face programs offer access to the corresponding online training, so they come to complement it and give something more, so there is a different charge as it is another type of service.
The training with the teachers in person clearly gives an immediacy to the way of education but also to the information, question and application. Surely one has much more to gain by being live in an ideal training environment with top trainers and professionals who share the same values.